a self-paced course

Effective Communication & Professional Boundaries for Psychologists

How to set boundaries and talk to clients

Do you struggle with communicating boundaries, policies and procedures, or expectations for clients and stakeholders? Do you like to have frameworks and scripts for difficult conversations? Are you a 4+2 or 5+1 provisional psychologist looking for PD to support your communications competencies?


If you answered yes to any of these, this course is for you.

Sound familiar?

  • You get nervous setting boundaries or communicating around policies with clients and often stumble over words, change the message or give in to client demands
  • You experience a lot of client pushback when trying to set boundaries or enforce policies
  • You find yourself relaxing boundaries when clients challenge you even when it’s not helpful for you, or the business you work for
  • You struggle with professional communications around difficult topics including expectation setting, appointment scheduling, late fees and more
  • You struggle to set boundaries with yourself or your employer about work
You are not alone!
This is common in early career and when moving to private practice settings

You’re experiencing this problem because…

01. We are not taught to communicate within a business during uni

Psychologists are trained heavily in how to communicate therapeutically, but we are not taught how to communicate around business practices, procedures or policies. Therapeutic communication is collaborative and can involve more compromise than is appropriate in business processes leaving psychologists prone to having flexible workplace boundaries.

02. We self-sacrifice and relax boundaries to preserve rapport

Rapport is important in therapy, it’s the biggest indicator of outcomes, however, rapport goes both ways and isn’t just about the client liking us. Rapport is jeopardised when we don’t have appropriate boundaries because it can lead to resentment and frustration. Modelling appropriate boundary setting is important in therapy.

03. You don’t know which boundaries are necessary or appropriate

We typically learn about our boundaries as we go, or as taught by others. In early career or when transitioning from an employment environment with strict policy and procedure it can be difficult to identify appropriate boundaries, OR difficult to understand why some of these were necessary.

Imagine having a guide to help you with this

This course aims to take the stress out of communication and boundary setting.


Boundaries and communication are key to ethical practice, and allow us to do our best work with reduced anxiety, clearer expectations, and less resentment.

Communication skills and boundaries can be learned quickly and reinforced through regular practice allowing you to make the change in your practice today.

I have just what you need

introducing

EFFECTIVE COMMUNICATION & BOUNDARIES FOR PSYCHOLOGISTS

An on demand course aimed at teaching psychologists

about effective communication and boundary setting for

ethical, practical and sustainable psychological practice

THIS COURSE IS PERFECT FOR YOU (or your team) IF…
  • You struggle to set boundaries with clients
  • You don’t enact your policies and procedures
  • Clients report not knowing about expectations
  • You have regular cancelations or requests to reschedule without fee
  • You’re working all the time including out of hours, or for no pay
  • You are close to burning out or worry about this happening

You will learn

  • What effective communication and boundaries are
  • How these relate to our ethical codes
  • Why it is important to set boundaries and communicate
  • How to set clear boundaries and communicate these to your clients
  • How to say no, advocate for your needs and protect from burnout using boundaries
  • How to increase retention, satisfaction and reduce lost income from cancellations through the use of boundaries
  • BONUS: You’ll get a list of scripts for communicating in different situations (scripts will also be available to purchase separately)

MEET YOUR TEACHER

Lauren Barrett

Lauren is a registered psychologist and board approved supervisor with a passion for boundary setting and building a sustainable practice and life.

Are you a business owner?

train your clinical team:

Help your team to learn why boundaries and communication are important so that they can practice better, AND to help protect your practice by confidently working with policies and procedures.

This course was developed as a quick start guide for effective communication in practice

  • why communication and boundaries are important ethical considerations
  • why and how communication and boundaries can help your practice
  • common areas of lax boundaries that pose potential risk to you and your clients
  • considerations for how to protect your work life balance
  • strategies for communicating with clients, stakeholders, and employers
  • a comprehensive set of communication scripts to implement in your practice, or to model your own communications on

How it Works

01.

You sign up

You can purchase the course via this page, or if you are after a team licence by contacting us

02.

You get access to the course

Once registered, you will get access to the course via Kajabi

03.

if you need further support, supervision is available

Lauren offers board approved supervision and can provide individual support, or support for teams

frequently asked questions

This course may benefit any psychologist who struggles to communicate around boundaries, difficult topics or who just needs a helping hand with identifying effective language. That said, it is expected that provisional psychologists, early career psychologists, or psychologists moving into a private practice setting for the first time will benefit the most from this course.

There are not specific limits on psychologist’s professional development, so yes. If you are a provisional psychologist, your supervisor must sign off on your professional development so it is always helpful to discuss with them first.

No. This course is not supervision.

Individual access
access For one individual

$149

  • access to the self-paced course
  • short videos and written content
  • communication scripts for key topics
Company access
Access for 5 practitioners

$590

best value for teams!

  • everything from package #1 for your team
Scripts only
Get just the scripts

$50

  • Discussing Availability
  • Discussing Fees (general)
  • Discussing Fees (cancellations )
  • Out of Office Messages
  • Boundaries Out of Session
  • Taking Leave / Leaving
  • Transitioning Clients
  • Requests for Information
  • Communicating with Parents
  • Others
  • Includes 20% discount code off the standard course for upgrades
QUESTIONS BEFORE SIGNING UP?

GET IN TOUCH WITH US!

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