Referral & Enquiry Analytics

Track, Analyse, and Optimise Your Referrals with Ease

A simple, spreadsheet to help you manage referrals, improve conversions, and streamline your intake process.

  • Instantly track referral conversions & sources
  • Identify why referrals don’t convert
  • Spot booking bottlenecks & optimise your process

Get your copy today and take control of your referrals!

Struggling to Keep Track of Referrals?

  • Losing track of where referrals come from?
  • Unclear why some referrals convert while others don’t?
  • Spending too much time manually managing referral data?

You’re not alone. Many professionals depend on referrals but lack a system to track, analyse, and optimise their intake process.

That’s why we created the Referral Tracking Spreadsheet.

Designed for health professionals, allied health providers, and service-based businesses, this spreadsheet automates referral tracking and reporting, giving you clear insights into referral trends, conversion rates, and potential barriers to booking success.

  • Discover which referral sources work best
  • Identify and fix issues in your intake process
  • Keep your referral data organised and confidential

With this powerful tool, you can make data-driven decisions, reduce lost opportunities, and grow your practice with ease.

introducing the

Referral & Enquiry Analytics Tool

A tailored Google Sheet to help you calculate KPI performance
without needing to manipulate data directly. All you need to do is
copy the data from one report, and edit a couple of fields to match
your KPI’s and working days.
This tool measures:
  • Referral conversion rates
  • Conversions by referral source
  • Conversions by referral type
  • Monthly referral trends (both converted and not converted)
  • Reasons why referrals were not converted
  • Total number of referrals and enquiries

The Referral Tracking Spreadsheet is designed for:


✔️ Psychologists & mental health professionals
✔️ Allied health providers (physiotherapists, speech therapists, etc.)
✔️ Medical clinics & private practices
✔️ Consultants & service-based businesses

If referrals play a role in your business, this spreadsheet will help you manage them more effectively.

frequently asked questions

This tool was designed for use in Google Sheets. It does not work in Apple Numbers as the formula structure is different. Most formulas will work in Excel, though we do not guarantee all formulas and processes function fully.

Very little! We have set this up to automate all formulas and processes. You will need to fill in your fee types and staff names on the lookup tab. We include instructions on the welcome page.

We will not be able to access your client data when you use our product. We recommend considering the privacy around Google Sheets and other cloud based products as security and compliance varies depending on whether you have a paid or free account.

Do you have more QUESTIONS?

GET IN TOUCH WITH US!